Returns & Refund Policy
At Common Man Coffee Roasters, we strive for the highest quality in every bean and brew. Due to the perishable nature of coffee and food items, we generally cannot accept returns, but we are committed to resolving any issues with damaged or incorrect orders.
Contact Support
Email our customer experience team within 7 days of receiving your order with your order number and a brief explanation of the issue.
Provide Evidence
For damaged goods or incorrect items, please attach clear photographs of the packaging and product labels to help us assess the situation.
Evaluation
Our team will review your request and determine eligibility for a replacement or a refund based on the condition of the goods received.
Resolution
Once approved, a replacement will be dispatched or a refund will be processed to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing